Terms & ConditionsTERMS & CONDITIONS OF WEBSITE USE
ORDER LOGISTICS:
Product Return Policies: We adhere to the strict health, hygienic and sanitary principles and accordingly can advise that ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items' functions are working. We will credit or exchange for DEFECTIVE items only (minus the cost of shipping and handling, and subject to a 20% restocking fee). Please return the items in their original packaging within 30 days to the address on your packing slip. Items returned without original packaging will NOT be refunded, so please keep all packaging for the 30 day return period.
Due to the ease of duplication, video and audio discs (DVDs and CDs) are returnable only if the seal is unbroken. You may return unopened videos for up to thirty days after purchase. In exchange, you will receive either a store credit in the amount of the purchase (minus the cost of shipping and handling, and subject to a 20% restocking fee) or a replacement item of the same value. We can only accept opened videos for return if they are broken or defective, in which case we will send you another copy of the same video at our cost. We cannot offer credit or an exchange for a different product for any video that has been opened. Before you return any item, please contact us.
Please allow up to 3-4 weeks to receive your replacement or refund. We are dedicated to carrying only the highest quality products and maintaining attentive customer service. We hope you have been and will be happy with our services.
We do not keep all merchandise in inventory or in a warehouse. We cannot guarantee that a product listed as "In Stock" will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. If any selected merchandise is temporarily out of stock, we will contact you and inform you of the same; from there you can let us know of a choice of a replacement item or if a refund is desired.
Back-ordered merchandise includes items that are not currently in stock. In most cases, these items are on order from the manufacturers. When we receive the product, we notify you by email and ship it to you promptly. Back-ordered products usually come into stock within one to four weeks but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by email. If, for any reason, we determine that a back-ordered item will no longer be available, we will notify you immediately by email.
We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes and weights quoted are approximate. All prices listed are in Canadian dollars and all charges will be processed in Canadian dollars. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion. We will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavor to notify users if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; 3X A Lady Inc. has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.
3X A Lady Inc. will make every effort to respond to your customer queries, feedback and order information as quickly as possible. However, due to fluctuating order volume, there may be delays in our response time to your request. Please submit any requests by using the email forms located on our 'Contact Us' page, and throughout the site.
PROMOTIONS TERMS AND CONDITIONS
GENERAL INFORMATION
Promotions are: Sales, Deals, Kits, Fantasy Baskets, Coupons and Discount Codes. We may introduce other price-reducing incentives intermittently, which will also fall under these terms and conditions.
For example - if you have a coupon discount code applied to a product and you consider purchasing that product in a deal or a kit (with a bundle of several other eligible products for the discounted price that applies to the deal/bundle), then you must choose which promotion to apply. You can purchase the product by choosing the kit or you can purchase each product from the kit a la carte and then apply the coupon to the selected product only. Please select the most effective option for your purchases.
All promotions have an expiration date and time. You must place your order before the expiration date / time. We do not guarantee promotions after the expiration date.
Returning promotion products:
Returns for refund will nullify your promotion savings. For example:
You purchased the following kit: After you received the kit, you decided that you didn't want Product 2 and you want to return Product 2 for a refund. In this case, your refund will be $5. The regular price of Product 2 is $15, minus the $10 promotion applied to the kit = $5.
Please note, that if you wanted to return a product that cost less than the promotion savings total, you will not be eligible to receive a refund. This would be the case if you wanted to return Product 3 in the example above.
This rule does not apply to exchange of exact item purchased. If one of the products is broken or defective, we will exchange it, for an identical replacement, free of charge within 30 days from date of purchase.
3X A Lady Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. 3X A Lady Inc. collects information from our users at several different points on our website.
If a user chooses to register with our site, a user is required to give the following: a unique password, a unique user name and an optional email. This information is used to contact the user about the services on our site for which they have expressed interest.
We request information from the user on our order form. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We also use “cookies” - that is, small text files placed on a user’s computer hard drive — to help us determine the type of content and sites to which a visitor to 3xaladyinc.com links, the length of time each visitor spends at any particular area of 3xaladyinc.com and the 3xaladyinc.com services visitors choose to use. Cookies also tell us which advertising a visitor has seen on our site. Essentially, cookies are a visitor’s identification card for the 3X A Lady Inc. computers, or servers that placed them there. Cookies are only read by the server that placed them, and are unable to execute any code or virus. Cookies allow 3X A Lady Inc. to serve you better and more efficiently, and to personalize your experience at 3xaladyinc.com. Nevertheless, you should be able to control how and whether cookies will be accepted by your web browser. For more information on how to do so, please refer to the documentation accompanying your browser.
In certain areas of 3xaladyinc.com, we may require that you provide us with personally identifiable information (including for example a username, address, or email address).
Keep in mind that, while 3X A Lady Inc. encourages all third parties involved – including but not limited to its affiliates and advertisers – to adhere to our policies regarding the privacy of the visitors to 3xaladyinc.com and to otherwise handle personal information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from 3X A Lady Inc. or independently.
Nevertheless, in the event that you encounter any third party associated with, or who claims association with, 3X A Lady Inc. who you feel is improperly collecting or using information about you, please contact us.
From time to time, 3X A Lady Inc. may collect personally identifiable information from you via 3xaladyinc.com (including for example an email address). 3X A Lady Inc. limits its own e-mail solicitations to those 3xaladyinc.com visitors who have not “opted out” of receiving such communications. The solicitations are limited in that they, among other things, will clearly indicate the originator of the e-mail and provide the visitor with a method of “opting out” of receiving future communications of a similar nature.
3X A Lady Inc. uses non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of visitors to 3xaladyinc.com, and by measuring demographics and interests regarding specific areas of 3xaladyinc.com. We provide statistical information based on this data to advertisers, affiliates and other current and potential business partners. We also use the aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. 3xaladyinc.com may contain links to other Internet web sites, including co-branded or other affiliated sites which may or may not be owned or operated by 3X A Lady Inc. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such web sites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when visitors to 3xaladyinc.com click through links to those sites. Even though such information might not identify you personally, we strongly encourage you to become familiar with the privacy practices of those sites.
When visitors come to our web site, we collect and aggregate information indicating, among other things, which pages of the web site were visited, the order in which they were visited and which hyperlinks were “clicked.” Collecting such information involves the logging of the IP addresses, operating system and browser used by each visitor to 3xaladyinc.com. Although such information is not personally identifiable, we can determine from an IP address a visitor’s Internet Service Provider and the geographic location of his or her point of connectivity. The use of Log Files identifies IP addresses, browser type, domain name, date and time users have accessed 3X A Lady Inc.com. The data is used to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We may, from time to time, partner with other parties to provide specific services that are of value to our users. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We do not disclose any personally identifiable information about our users in our forums or in our messaging system. When a user sends a question to one of our experts via email, we may post that user's question and our expert's answer only after making sure that there is no personally identifiable information about the user.
We reserve the right to release information contained within our access logs concerning any 3xaladyinc.com visitor when that visitor partakes (or is reasonably suspected of partaking) in any illegal activity, even without a subpoena, warrant or other court order, and to release such information in response to court and governmental orders, civil subpoenas, discovery requests and as otherwise required by law. We cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement individuals or entities for investigation or prosecution.
If you would like to have your personally identifiable information that 3X A Lady Inc. collects via 3xaladyinc.com removed from 3X A Lady Inc.’s database, please contact us and we will use reasonable efforts to comply with your request. Keep in mind, however, that there will be residual information collected via 3xaladyinc.com that will remain within 3X A Lady Inc. databases, access logs, backup files and other records, which may or may not contain such personally identifiable information. The residual information will not be used for commercial purposes; however, 3X A Lady Inc. reserves the right, from time to time, to re-contact former customers or users of 3xaladyinc.com.
In addition, we may sell or transfer assets or portions of our business as we continue to improve our product and service offerings. In such transactions, visitor information (whether non-personally identifiable or personally identifiable) may constitute one of the transferred business assets.
This website may contain links to other sites. Please be aware that 3X A Lady Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
We use email links located on the ’Contact Us’ page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
From time to time, our site requests information from users by surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as area code/zip code and age). Contact information will be used to notify the winners and award prizes. By law, we are required to post the names of contest winners; please be aware of this prior to entering into any of our contests. Survey information will be used for purposes of monitoring or improving the use of this site and the users' satisfaction.
This website takes every precaution to protect our users' information. When users submit sensitive information through the website, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of 3X A Lady Inc., unless required to do so by law. Our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked as opposed to unlocked, or open, which is its designation when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Furthermore, all of our employees are kept up-to-date on our security and privacy practices. 3X A Lady Inc. conducts in-house trainings on our customer care policies so that our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked cage. If you have any questions about the security at our website, you can submit the same to us.
We send all new members a welcoming email to verify password and username. Established members will occasionally receive emails with information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. If this is the case, please review the choices and opt out information below.
We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and with regard to issues relating to her or his account by email or phone.
If a user's personally identifiable information changes (such as your area/zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.
3X A Lady Inc. provides its users with the option of opting out of all mailings. Therefore, when there is a choice of using information for purposes other than what the information was originally collected for, 3X A Lady Inc. will present the user with an opt out box. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by replying to unsubscribe in the subject line in the email. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
If we change our privacy policy, we will post those changes on our ’Privacy Policy’ page which can be accessed throughout the site, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
To further ensure your privacy, all of 3X A Lady Inc.'s products are delivered in plain boxes.
LEGAL TERMS
Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of 3X A Lady Inc. or its content suppliers and protected by Canadian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of 3X A Lady Inc. and protected by Canadian and international copyright laws. All software used on this site is the property of 3X A Lady Inc. or its software suppliers and protected by Canadian and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.
3X A Lady Inc., graphics, logos, and service names are trademarks of 3X A Lady Inc. 3X A Lady Inc.'s trademarks may not be used in connection with any product or service that is not 3X A Lady Inc.'s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits 3X A Lady Inc. All other trademarks not owned by 3X A Lady Inc. or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 3X A Lady Inc. or its affiliates.
You may use or download material displayed on this website for noncommercial, personal use only. You must retain all copyright and other proprietary notices displayed on the materials contained in the website. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial use. You may not use any "page-scrape," "grabber," "spider," "robot," "deep-link" or any other program, automatic device, algorithm or methodology which accomplishes the same things, in order to access, acquire, copy, or monitor any portion of this website. Any use of the website which results in the depletion of website infrastructural resources is prohibited. When you use the website for an authorized purpose, you should include all proprietary notices without changing or hiding them. 3X A Lady Inc. and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including and without limitation, if 3X A Lady Inc. believes that customer conduct violates applicable law or is harmful to the interests of 3X A Lady Inc. and its affiliates. Please check these Terms from time to time, as 3X A Lady Inc. may change the Terms without notice and such changes are effective as of the time of posting.
All models, actors, actresses and other persons that appear in any visual depiction of actual sexual conduct appearing or otherwise contained in 3X A Lady Inc.com (the "website") were over the age of eighteen years at the time of the creation of such depictions. All other visual depictions displayed on this website are exempt because any of said visual depictions which appear to be of sexually explicit conduct is merely simulated. With respect to all visual depictions displayed on this website, whether of actual sexual conduct, simulated sexual content or otherwise, all persons in said visual depictions were at least 18 years of age when said visual depictions were created. 3X A Lady Inc.com is not the primary producer of any of the visual content contained in the Website. The original records required for the materials contained in this website are kept by the original photographer/artist for each of the primary producers.
This website is intended solely for viewing by an adult audience. By continuing to view any material contained within this website, you are stating and acknowledging that: You are an adult over the age of 18. You will not allow anyone under the legal age of 18 to have any access to materials contained within. You are voluntarily continuing to view this site and will be exposed to material of an adult nature. If you are not comfortable with this, please close this page.
3X A Lady Inc. enables its users to post reviews, comments, stories and other content to the site. By posting reviews, comments, stories or other content to the site, you grant 3X A Lady Inc. and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivatives works from, distribute and display such reviews, comments, stories or other content throughout the world using any media. By submitting your name with any review, comment, story or other content to 3X A Lady Inc., you expressly state that you grant 3X A Lady Inc. and its affiliates and sub-licensees the right to use the name that you have submitted. You further state and warrant that your posting of reviews, comments, stories and other content to 3X A Lady Inc. site as well as any future usage, reproduction, modification, adaptation, publishing, translation, creation derivatives works from, distributing and displaying will not infringe upon or violate the rights of any third parties. You further state and warrant that the holder of any rights, including, but not limited to, moral rights to such content, has completely and effectively waived all such rights and validly and irrevocably granted you the authority to grant the license as described above. You also permit any subscriber to access, display, view, store and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on 3X A Lady Inc. site retains any and all rights that may exist in such content.
3X A Lady Inc. and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
All items purchased at 3X A Lady Inc. are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.
This site is provided by 3X A Lady Inc. on an "as is" basis. 3X A Lady Inc. makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, 3X A Lady Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. 3X A Lady Inc. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. You may view or use 3X A Lady Inc. subject to the terms and conditions of this Agreement. You may download or print a copy of any information provided by 3X A Lady Inc. for your personal use only. Any other use in framing, downloading, or printing a copy of any information provided by 3X A Lady Inc. is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by 3X A Lady Inc. 3X A Lady Inc. does not guarantee or warrant that 3X A Lady Inc. is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. 3X A Lady Inc. does not assume any responsibility for your use of 3X A Lady Inc. The information contained in 3X A Lady Inc. may change rapidly. The information contained in 3X A Lady Inc. may be out of date, and may contain incorrect or incomplete information, or typographical errors. 3X A Lady Inc. does not make any expressed or implied warranties, representations, or endorsements, including any warranties of title or non-infringement of third parties' rights, or implied warranties, of warranties of merchantability and fitness for a particular purpose with regard to any information or merchandise provided by or through 3X A Lady Inc., except as otherwise specified by 3X A Lady Inc.. 3X A Lady Inc. does not warrant the accuracy, timeliness or usefulness of any information or merchandise provided by or through 3X A Lady Inc. 3X A Lady Inc. is not liable to anyone for any act or omission taken in reliance upon any information provided by 3X A Lady Inc. You agree to fully defend and indemnify 3X A Lady Inc. from any legal action arising out of your illegal uses of 3X A Lady Inc. and/or its products or services. 3X A Lady Inc. may contain links to websites operated by other parties. Other websites may provide a hypertext link to 3X A Lady Inc. 3X A Lady Inc. is not responsible for the content or performance of those websites. 3X A Lady Inc. does not operate or control those websites, and does not endorse or warrant any information, products or services provided through those websites.
To become a Member you must register with us. When and if you register to become a Member, you agree to provide accurate, current and complete information about yourself as prompted by our registration form (Registration Data), and to maintain and update your information to keep it accurate, current and complete. You agree that we may rely on your Registration Data as accurate, current and complete. You acknowledge that if your Registration Data is untrue, inaccurate, not current or incomplete in any respect, we reserve the right to terminate this Agreement and your use of the Site.
By becoming a Member, you represent and warrant that you are at least 18 years old, which is the minimum required age to become a Member. However, we cannot guarantee that each Member is at least the required minimum age neither do we accept responsibility or liability for any content, communication or other use or access of the Site by persons under the age of 18 in violation of these Terms.
Either you or 3X A Lady Inc. may terminate your membership at any time, for any reason, effective upon sending an email notice to the other party. We reserve the right to immediately suspend or terminate your access to the Service, without notice, upon any breach of this Agreement by you that is brought to our attention.
Your membership in the Service is for your sole, personal use. You may not authorize others to use your membership, and you may not assign or otherwise transfer your account to any other person or entity.
You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify 3X A Lady Inc. of any unauthorized use of your registration or password.
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